Refund Policy

Effective Date: October 21, 2025

Thank you for choosing Digital Tamila – Digital Marketing Agency.
We value your trust in our services and strive to deliver high-quality digital products and solutions. Please take a moment to review our Refund Policy before making a purchase.


1. Digital Products and Services

All our offerings — including digital downloads, marketing assets, templates, and online service packages — are non-refundable once the order is confirmed and the product or service access has been delivered.

This policy is in place because digital products cannot be returned once accessed or downloaded.


2. Exceptional Circumstances

We understand that special situations can occur. Refunds may be considered only in the following rare cases:

  • The product was not delivered due to a technical issue on our end.

  • A duplicate payment was made by mistake.

In such cases, please contact us within 7 business days of your purchase, and our team will promptly review your request.


3. Support and Assistance

If you experience any issues with downloading, accessing, or using our digital products, please contact us.
Our team is always happy to assist you and ensure your experience with Digital Tamila remains smooth and satisfying.

📩 Email: support@digitaltamila.com


4. Policy Agreement

By completing a purchase through our website, you acknowledge that you have read, understood, and agreed to this Refund Policy.